Reports are not loading

This can be one of the most frustrating experiences, and it is something that we constantly monitor to ensure we can always improve our client's experience. 

Browser Updates

Sometimes browser updates can cause the reports to not load properly. Try closing the browser, perform the update and reassess the report loading. 

Browser Cache

Browsers store information to help make the experience for you more seamless. In certain situations, this could cause the report not to load. Try a few of these tricks:

  • Try restarting your browser
  • Try accessing from a different computer
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